Frequently Asked Questions


Frequently Asked Questions

 

 

Ebb Filters

How long does a reusable Ebb Filter last?

About 90-120 uses. That's 3 to 4 months for daily drinkers. Head over to How to use Ebb Reusable Filters guide for all the details.

Is it easy to clean?

Yes! At the end of each use, pull filter from dripper once it’s cool enough to touch. Shake grounds into compost or trash and rinse well. Do not use soap. The rule is, if you wouldn’t eat it, don’t clean your filter with it.

How should ebb be stored?

For consistently high quality brews, we recommend storing Ebb in water and refrigerating between uses. Head over to How to use Ebb Reusable Filters guide for all the details.

Why store Ebb in Water?

Storing Ebb in water is optional, but helps keep coffee oils from impregnating the fabric and imparting flavors over time. Head over to How to use Ebb Reusable Filters guide for all the details.

How do Ebb filters compare to paper?

They work just like paper filters, except that you won't get that paper taste and it doesn't get thrown away with each use. Like all things non-single-use, Ebb filters change with time. They will pour more quickly when they are new, hit a sweet spot at middle-age, and begin to pour more slowly toward the end of their lifecycle. At that point, compost and replace. If you need a hand getting your brew right, check out our Ebb guides.

How soon will my order arrive?

We ship twice per week. It usually takes about 3 days between the time your order is placed to the day we ship. We ship via USPS. Domestic orders typically arrive in 1-3 days from ship date. See Shipping for details. Please note, there may be additional delays due to COVID-19.

Is ebb available for wholesale?

Yes! Contact us if you're interested in offering Ebb at your coffee shop, specialty foods store or home goods boutique.

 

Aprons & Things

Can I get chainstitch embroidery on an item other than the Good Apron?

Not yet, but soon! Sign up for email updates to find out when embroidery becomes available on more products.

How do I care for my upcycled denim pieces?

Machine wash cold with like colors. Air dry as much as possible. Heat and agitation/abrasion drastically deteriorates the quality of fibers. We recommend minimal heat and agitation for all textiles. Contact us for repairs.

How much does the upcycled denim shrink?

The shrinkage on the denim is fairly typical to that of normal cotton denim.

When will my order arrive?

Same as above. We ship twice per week so it usually takes about 3 days between the time your order is placed to the day we ship. We ship via USPS. Domestic orders typically arrive in 1-3 days from ship date. See Shipping for details.

Do you offer international shipping?

We currently only ship within the US and Canada.

I’m interested in your aprons for my business. Do you offer industry pricing?

Yes! We love working with other businesses! Contact us for more information.

I have a different question!

No worries! Contact us at mail@gdsclothgoods.com or DM us @gdsclothgoods. We’ll do our best to get in touch as quickly as possible.